Support
Most Pluck issues have a 30-second fix — start with the checklist below. If you're still stuck, a human reads every report.
Report a bug
Broken behavior or a wrong selector — the page URL is the most useful detail.
Request a feature
Tell us the friction first — what's slower than it should be?
developer@william-laverty.com
Security reports especially.
Troubleshooting
The keyboard shortcut does nothing
Ninety percent of the time: the tab was already open before you installed (or updated) Pluck. Those tabs need one refresh to pick up the in-page listener — newly opened tabs work immediately. Alternatively, click the toolbar button → it works on open tabs without a refresh. Also note that browsers block all extensions on
chrome:// pages and the Chrome Web Store itself (Pluck flashes a red × on its icon there), and check the popup in case you previously recorded a different combo.The toast says “Copy blocked — try again”
Some pages restrict programmatic clipboard access; Pluck automatically falls back to a second copy method, so this is rare. If it happens: click the capture's entry in the popup's Recent list to re-copy it from there. If a particular site blocks copies consistently, please file a bug with the URL.
Why does my selector have :nth-of-type() in it?
Because nothing shorter was unique. Pluck verifies every selector against the live DOM — it must match exactly one node — and only adds
:nth-of-type() or ancestor segments when the element has no unique identity of its own. Tip: press ↑ before clicking to grab a parent container that has an id or distinctive class — those anchor much shorter selectors.I got an amber “may match multiple” warning
On rare, highly repetitive pages there's no uniquely addressable path within a sane depth. Pluck tells you instead of pretending: the toast and the history entry carry an amber warning. The copied text still includes the element's text and opening tag, which is usually enough for an AI agent to locate it in source. If you hit this on a normal-looking page, send the URL — the engine's heuristics evolve from exactly these reports.
How do I change or reset the shortcut?
Open the popup → click the shortcut chip → press your combination (it needs Ctrl, Alt or ⌘ — plain letters won't record, so typing can never trigger it). It updates live in every open tab. Reset shortcut in the popup footer restores the default (⌘⇧E on macOS, Ctrl+Shift+E elsewhere).
Does Pluck work in Arc, Brave and Edge?
Yes — any Chromium browser with Manifest V3. Arc is specifically why Pluck handles its shortcut in-page instead of through the browser's command API: extension commands are unreliable there, an in-page listener isn't. Install the same way:
chrome://extensions (or the browser's equivalent) → Developer mode → Load unpacked.Filing a great bug report
- Include the page URL and which element you clicked — selector-engine bugs are usually one weird page away from reproducible.
- Paste the output you got and what you expected instead.
- Mention your browser and Pluck version (shown at
chrome://extensions).
Vulnerabilities: please email rather than opening a public issue — see the security policy.